The ICF Member Directory and CCF are intended to be used as a tool for potential coaching clients and ICF Members to connect with other ICF Members. The Directory is not to be used to promote or market products and/or services to ICF Members.

In order to protect our affiliates privacy, ICF will immediately refer these actions to our legal counsel; ICF expressly reserves all rights to take further action against those who violate our user agreement.

FTC indicates that the CAN-SPAM Act provides that “harvesting email addresses” is a violation of the Act that can give rise to criminal penalties, including imprisonment. Harvesting email addresses via unauthorized access to and use of email addresses secured from the ICF database and using those emails addresses to issue primarily commercial messages is a violation of the CAN-SPAM Act and subjects the sender to both significant civil fines ($16,000 per email) and criminal penalties.

The qualifications of coaches listed, and the information provided is not verified by ICF in any way. Individuals utilizing this database are urged to take reasonable steps to verify the qualifications of any potential coach. By utilizing the ICF Directories, you agree to hold ICF harmless from any and all claims which may arise as a result of your using the information provided and agree to adhere to the ICF Spam Policy and any other spam regulations that may apply.

Member/coach contact information included on ICF’s website is not posted for the purpose of promoting/marketing products/services to coaches. It is primarily posted for the purpose of allowing potential clients of a coach to connect with a coach. All other email and electronic communications with members should adhere to the following principles:

1. You should have a prior relationship with the person receiving your email. (Someone giving you their business card is acceptable in this regard, as it implies permission to get in contact. The same is true if someone has sent you an email.)

2. A valid “from” and “reply to” address must be included with each message.
   If you have a subscription list, you should send a confirmation email that the person wishes to be on the list.

3. There should always be a quick way to unsubscribe from any mail list.

4. Any request to cease mailing from an individual or organization should be quickly honored.

5. A complaint involving a breach of this policy may be considered a violation of the ICF Code of Ethics, and therefore referred to the Independent Review Board for their consideration. Should they find a breach occurred, remedies may be required. Sanctions may also be imposed such as suspending or terminating the coach’s membership and/or credential with the ICF.

Please note that spam laws and regulations above and beyond ICF’s policies may apply to commercial electronic messages sent to individuals who have elected to list their contact information on the ICF website.